What Is Customer Experience (CX)? Think of customer experience (CX) as the vibe and feeling you get when interacting with a company or using its products/services. It’s like the overall journey from the moment you hear about something, to when you buy it, use it, and even when you need help. Picture it this way: […]
Category: CX Design
How to create UX Research Proposal for Zomato food app
Zomato App UX Research Proposal Introduction The Zomato app is a popular platform for discovering and ordering food from local restaurants. To enhance the user experience (UX) and meet evolving user needs, it is essential to conduct UX research. This proposal outlines a comprehensive UX research plan for improving the Zomato app. Objectives The primary […]
